How it works
One patient. One year. Nobody forgotten.
Most patients do not stop coming because they are unhappy. They stop because nobody reminded them. Follow Carmen through her year at the clinic.
March 14
Carmen De la Cruz
AttendedCleaning · Dra. A. Méndez
Juan Carlos Batista
Orthodontic check · Dr. R. Peña
Next check-up: September 14
Carmen De la Cruz
Ready to contactFriday, September 18
Carmen De la Cruz
ConfirmedCleaning · Dra. A. Méndez
Next reminder: March
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March 14
The visit.
Carmen comes in for her cleaning. The appointment and the treatment go on the agenda — your front desk does nothing more.
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The same day
The rule.
Every treatment knows when the patient should return. A cleaning: in six months. An orthodontic check: in four weeks. You set the rules once.
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September 14
The reminder.
Carmen appears in the follow-up inbox, with the reason and the message already written. Your front desk sends it from the clinic’s WhatsApp with one tap.
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September 18
The return.
Carmen books. She gets the confirmation and the reminders by email — and the loop starts again, for March.
Your numbers
How many patients slip away each year?
Set the controls to your clinic. The calculation is yours, not a promise of ours.
1,080
patients a year who do not come back for their next visit
If your front desk brings back 1 in 4 of them:
270
visits a year that would not have happened
RD$ 675,000
in those visits, at your average value
Features
Built for the front desk, not for a demo.
- Follow-ups that are not forgotten
- Who is due, why, and when they were last tried — computed from your own rules, every hour.
- Automatic email reminders
- The day before and the same morning, with the appointment for their calendar and a link to stop them.
- WhatsApp from your phone
- Messages written with the patient’s name, sent from the clinic’s own WhatsApp with one tap.
- Metrics that answer “is it working?”
- How many patients came back, by treatment and by provider.
- Branches and your team
- Roles for administration, dentists, assistants and the front desk — each sees what their job needs.
- In Spanish and in English
- Each person picks their language, in one click.
Security
Under lock and key.
Your patients’ data, well kept. A clinic’s records are health records, and we treat them that way.
- A database for each clinic
- Your clinic’s records live apart from every other clinic’s.
- Encrypted backups every night
- And a restore drill every week, to prove they come back.
- An activity log
- Who did what, and when — for your administrators to read.
- Two-step sign-in
- Required for administrators; passkeys welcome.
Questions clinics ask
Do we need to install anything?
No. It runs in the browser, on the reception computer or a tablet.
Can we bring our patients?
Yes. We import your list from a spreadsheet.
How are WhatsApp messages sent?
From your clinic’s own WhatsApp: OdontoDOlogo writes the message and you send it with one tap.
What does it cost?
It depends on the size of your clinic. Ask for a demo and we will send you a proposal.